ENCOMPASS Clients FAQ
Q: What is ENCOMPASS' relationship with the Iowa Foundation for Medical Care?
A: ENCOMPASS was established in 1985 as a wholly owned for profit subsidiary of the Iowa Foundation for Medical Care (IFMC). IFMC was established in 1972 through the cooperative efforts of business and physicians in response to increasing demands for quality and consistency controls in medicine. Together, we provide a wide range of integrated Care Management, Quality Management and Information Management solutions.
Q: What services does ENCOMPASS offer?
A: ENCOMPASS offers a continuum of integrated health management services supporting the delivery of the right care at the right time in the right setting. These services are designed and administered by our nationally respected team of physicians, nurses, care coordinators and other industry professionals.
A full range of Medical Management and Care Coordination services enables us to create a package addressing all aspects of a client's health management needs. From multiple program implementations to a single program addition, ENCOMPASS is flexible enough to design the best solution for your goals.
Learn more about the full range of ENCOMPASS services.
Q: How do I contact ENCOMPASS to find out more about health management services?
A: For more information about our services, use our Contact Us form. You can also contact ENCOMPASS via phone, fax or mail. Details are available on our Contact Information page.
Q: Where is ENCOMPASS located?
A: ENCOMPASS is headquartered in West Des Moines, Iowa, with another office in Las Vegas, Nevada. For address details or directions to our offices, visit the ENCOMPASS office location page.
Q: Is ENCOMPASS an insurance company?
A: No, ENCOMPASS is not an insurance company. ENCOMPASS is an independent health management company promoting high-quality, medically necessary care delivered in the most efficient setting. Our clients include health and welfare trusts, insured plans, group health plans, and third party administrators across the nation.
Because we work to improve the quality of medical care members receive as well as eliminate unnecessary treatment, health care costs generally decrease due to improved outcomes.
Learn more about ENCOMPASS services.
Q: How does ENCOMPASS ensure the confidentiality and security of medical information?
A: Maintaining the confidentiality and security of medical information is very important to ENCOMPASS and required under the Health Insurance Portability and Accountability Act (HIPAA). ENCOMPASS complies to all HIPAA requirements as well as other state and federal requirements, to safeguard your information and comply with the timing and notification needs for the services we provide.
Q: How do I use ENCOMPASS' online forms?
A: Using ENCOMPASS online forms is easy and does not require the installation of special software. To begin, simply select the form you would like to complete from the list and follow the step-by-step questions asked.
Once you've submitted your completed form, you will receive confirmation of the submission.